Whether in a call center, on the road, or in clinic – FINDconnect™ works.
Designed to drive change in your community with a host of features that streamline the process from enrollment to action plan no matter how you have to work, or where your families are.
Enrollment
Consent Forms
Assessment
Action Plans
Resources
Communication
Enrolling the family unit
FINDconnect™ is designed to enroll a family as a unit. This includes demographics and contact info for a caregiver, and specifics for any children they provide care for. FINDconnect™ then looks at the details for each child and provides relevant surveys and screeners that have been configured for your specific usage of it.
Multiple Locations
FINDconnect™ allows multiple locations or departments within the same organization to operate on the same platform. This can all be done easily during the initial customization of FINDconnect™ when it is adopted by an organization.
Digital Consent Form
Reducing paperwork by providing a digital consent form that can be signed via mouse on desktop or by finger on touchscreens and tablets.
Community Resource Portal
Allowing representatives from the resources in the community to log into FINDconnect™ to see referral numbers and maintain their listing. This lowers the technology and cost barrier to ZERO for resources in your community to maintain their high quality listing within FINDconnect™.
Caregiver Portal
Caregivers can log into FINDconnect™ to view their action plan, close the loop on resource referrals and communicate with navigators. After enrollment, they can receive a link to sign up for the portal and be connected to their record within FINDconnect™.
Call Center Features
Understanding that caregivers might be enrolled via phone, call center specific features were added to facilitate care over the phone. All a part of the highly customizable nature of FINDconnect™.
Plural Net™
Understanding that specialists and other care providers might need to review and assess a caregiver from outside your organization – features to add and remove them to FINDconnect™ were implemented to provide better quality of care.
API Connections
Need data or information from other systems? No problem! Connections between FINDconnect™ and other systems can be created to help minimize manual entry. This could be for ingesting existing resource listings, or even syncing data from other systems like Illuminate Education©.
B.Y.O.S
Bring Your Own Surveys! Organizations that have specific or unique surveys they need to assess families with can have them included into FINDconnect™ quickly and easily. Along with digitizing manual surveys, the results can be tracked and included in the robust reporting dashboard for complete visibility.
HL7
The ability to receive data via an HL7 API connection has been completed! Now FINDconnect™ can be synced with with information directly from the EHR.
Survey Library
Not sure which surveys you’d like to use? No problem! FINDconnect™ comes with a library of surveys that can be turned on/off. We understand that no two clinics or call centers are alike, and provide the most flexibility with how they provide care.